Simplify, standardize, and scale your business
LiquidIQ modernizes your processes, people, and knowledge with AI-enabled systems, centralized documentation, workflow automation, and intelligent training.
Where we fit
Most organizations run on scattered documents, inconsistent processes, and knowledge trapped in people's heads. LiquidIQ fixes this. We design intelligent systems for documentation, training, workflows, and automation - so your business runs cleaner, faster, and smarter.
The LiquidIQ System: Transforming your business through intelligent systems
Five solutions. One unified system for documentation, training, workflows, knowledge sharing, and automation. This is how your business becomes cleaner, smarter, and easier to scale.
LEXICON
Structured document and knowledge automation and management
Make your documents make sense.
ARCANA
Process, SOP and workflow documentation and solutions
Fix broken workflows and enhance access to key information across your business.
LUMENI
Scalable training, onboarding and enablement systems and services
Train better, faster and more consistently. Clone your best processes and people.
CENTRA
Employee portals, intranets and centralized information hubs
Everything your team needs, in one place.
PROPHERA
AI-powered assistants for customer, partner & employee self-service
Instant answers. Zero friction.
Add PROPHERA to any of our service streams to amplify impact and ease of access - or, as a standalone service to enhance and automate key workflows.
Common Goals & Challenges
Your knowledge is scattered. Your processes are inconsistent. Training takes too long. Support teams are overloaded.
"My employees can't find what they need (or it takes far too long!)"
"Customers open too many support tickets, we're drowning in them!"
"Tribal knowledge is stored in key people's heads..."
"Our leadership team is missing key visibility and data to inform decisions."
"AI tools can't read our documents and information."
"We're hiring like crazy and need to ramp up our systems and processes."
"We need to go paperless - too much disorganization and blind spots for mobile team members."
"We need to improve onboarding efficacy and the speed of ramp-up."
"We need to centralize knowledge and processes."
Supporting every key user in your ecosystem
Solutions for Staff
Empower your team with better training and clear information Learn more
Give employees the tools, knowledge, and systems they need to work confidently. Reduce confusion, speed up onboarding, and make everyday tasks easier with structured documentation, workflows, and intelligent training.
Solutions for Partners
Provide dealers, franchisees and other partner types with clear, accessible training, product information, and support resources. Improve performance, reduce errors, and strengthen partner relationships with centralized, up-to-date enablement systems.
Solutions for Customers
Help customers onboard, troubleshoot, and learn independently with easy-to-follow instructions, videos, and automated support. Reduce support tickets while delivering a smoother, more confident customer journey.
Solutions for Leadership & Business Owners
Gain clarity, consistency, and control across your business. Replace scattered knowledge and manual processes with structured systems that reduce risk, increase efficiency, and strengthen long-term scalability and valuation.
The cost of broken systems (and the upside of fixing them)
The problems we solve aren’t abstract. They show up as wasted hours, duplicated work, frustrated staff, and rising support costs. Here’s what the research says, and why fixing these systems pays off.
29%+
average customer service costs reduction when leveraging digitized and AI-enabled workflows
+83%
average enhanced recall of information through digitized, video-supported training systems
+33%
average added productivity per day, per employee, when enhancing access to info
Your questions, answered
Explore how our systems, services, and approach help organizations create clarity, consistency, and intelligence across their operations.
We fix the root causes of operational friction: scattered documents, inconsistent training, unclear workflows, high support load, and knowledge trapped in people’s heads. LiquidIQ replaces these issues with clean, structured, AI-ready systems for documentation, training, processes, and self-service. The result is a business that runs more consistently, more efficiently, and with far less dependency on key individuals.
Every engagement begins with a discovery session where we assess your current documentation, training, workflows, and support processes. From there, we provide a clear roadmap outlining priorities, opportunities, and quick wins. We create a roadmap for how your business can work better and what systems will create the most impact.
Most tools only solve one part of the problem. LiquidIQ solves the entire ecosystem.
We combine documentation, training, process design, intranets, and automation into a single, unified system - without forcing you into yet another platform. We build around your existing tools (SharePoint, Drive, Process.st, Confluence, LMS systems) and make them work together intelligently.
Everyone.
Employees get clearer guidance, leaders gain visibility, partners and customers receive better support, and the business becomes easier to scale. Whether you’re solving internal bottlenecks, reducing support tickets, improving onboarding, or preparing for AI, LiquidIQ creates systems that benefit every part of your operation.
Yes. LiquidIQ supports organizations through the entire transformation process, both onsite and remotely.
We handle everything from scanning physical documents and auditing real-world workflows… to designing digital systems, building training libraries, implementing automation, and supporting long-term optimization.
You get one partner for every phase: assessment, documentation, training, workflows, portals, and automation, without having to coordinate multiple vendors.
We provide onsite services directly across Canada and some of the United States, contact us for more information on what onsite services are available in your area.
Still have questions? We've got you covered. Learn more 
Empower your team, customers and partners
Get a clear, personalized plan to streamline your documentation, training, workflows, and automation. No pressure - just insight.